I have utilized the services of Gray & Becker, specifically those of Richard Gray IV, on a few different occasions. My overall experience can only be described as the adjectives listed in the title. He showed great professionalism, had clear understanding of the different aspects of the law in which I had requested assistance, and was successful in every issue he addressed for me. He was well prepared and kept me informed at every step. He helped me make informed decisions for the best possible outcome based more on the facts than my emotions. He has consistently given me sound advice and counsel when requested. I have referred him to my associates and would recommend him and his firm without hesitation.